Sales Policy

Effective Date: March 10, 2025

At Playstore, we are committed to providing high-quality footwear and an exceptional shopping experience for all our customers. Our Sales Policy outlines the terms and conditions that govern your purchases and use of our website. By purchasing from Playstore, you agree to comply with the terms outlined below.

1. Pricing

  • All prices listed on the website are in USD (United States Dollars) unless stated otherwise.
  • Prices are subject to change without prior notice. However, once an order has been confirmed, the price listed at the time of purchase is final and will not be altered.
  • Taxes, shipping fees, and any applicable duties are calculated during checkout and are not included in the listed price. These additional costs will be added to your total order.

2. Order Processing and Confirmation

  • Order Confirmation: Once you place an order, you will receive an email confirming the details of your purchase. This email is an acknowledgment of your order and does not constitute an acceptance of the order.
  • Order Acceptance: An order is considered accepted when you receive an email stating that the items have been shipped or are ready for pickup. We reserve the right to cancel any order at any time due to inventory issues, pricing errors, or other unforeseen circumstances.
  • Stock Availability: While we strive to maintain accurate inventory, there may be instances where an item becomes out of stock after an order is placed. In the event that a product is no longer available, you will be notified, and your order will be either canceled or adjusted accordingly.

3. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major cards.
  • PayPal: You can also pay via your PayPal account for secure and convenient transactions.
  • Other Methods: Additional payment methods may be available, such as Apple Pay, Google Pay, or local payment gateways, depending on your location.

Payment is processed securely, and we do not store any payment card details on our servers. All transactions are protected using SSL encryption.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods to meet your needs. The available options, including standard, expedited, and express shipping, will be displayed at checkout.
  • Delivery Times: Delivery times vary based on the shipping method selected, your location, and the processing time. Estimated delivery times are provided during checkout and may vary due to external factors such as weather conditions, holidays, or customs delays.
  • Shipping Charges: Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order. Any applicable taxes and duties are the responsibility of the customer.
  • Order Tracking: Once your order is shipped, you will receive a tracking number via email to track your delivery progress.

5. Sales Tax

Sales tax is applied to orders based on the applicable tax rates for your shipping address. Tax rates vary by location, and the exact tax will be calculated during checkout. If you are exempt from sales tax, please contact our customer support team before placing an order to verify your exemption status.

6. Discounts and Promotions

  • Promo Codes: From time to time, we may offer discounts or promotional codes. These codes are only valid for the period specified and cannot be combined with other offers unless stated otherwise.
  • Sales: We may run sales events with discounts on selected items. Sale items are non-refundable unless stated otherwise. Promotional items may be subject to limited availability.
  • Eligibility: Discounts or promotions are subject to certain conditions, such as minimum purchase requirements or specific product exclusions. These terms will be clearly stated during the promotion.

7. Returns and Exchanges

Please refer to our Return and Refund Policy for information on how to return or exchange items. Returns and exchanges are accepted only within the specified time frame and under certain conditions. Returned items must be in unused, original condition with all packaging and accessories intact.

8. Order Cancellations

You may cancel your order within 24 hours of placing it if you change your mind. To cancel, please contact our customer support team as soon as possible. After this period, we may not be able to process the cancellation, but we will work with you to resolve any issues.

9. Limitations of Liability

  • Playstore is not liable for any indirect, incidental, or consequential damages arising from your purchase or use of our products.
  • In the event of a defective product, our liability is limited to the purchase price of the item, and we will either provide a replacement or a full refund as per our Return and Refund Policy.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. Please check this page periodically for any updates. By continuing to use our website or making a purchase, you agree to the terms of the revised Sales Policy.

If you have any questions or concerns regarding our Sales Policy, please contact our customer service team at info@playstore.today or call us at 646-546-6123.

Thank you for choosing Playstore. We appreciate your business!